About VICTORIA GILLILAND
My Client-First Philosophy
There are many qualities and skills that go into being an excellent real estate professional - integrity, in-depth market and
community knowledge, marketing savvy, effective negotiation skills and a
high-quality professional networks, all of which should be expected of
today’s real estate agent.
That said, in my
experience as a real estate professional over the past 22 years, I've
also found that providing the very best service is essentially about
putting my clients first. This means being accessible, daily searching
for the right home or a qualified buyer for my seller clients, being a
good listener as well as a good communicator, and responding quickly to
your needs. There are just too many details that must be taken care of
every step of the way and I stay on top of them start to finish! I want
my clients to know that I am always thinking about them and looking out
for their best interest.
I am able to give my
clients this high level of service because I run my business a little
different than most agents. The largest part of an agent’s day is spent
searching for new clients. (Mail outs, phone calls, knocking on doors,
cold calls etc.) I don’t. I dedicate that time making sure all
of my client’s needs are met and their transaction is progressing as
smooth as possible. Isn’t that what you want me working on? To be able
to give my clients that high level of service, I work by referral and
will be asking you for referrals from time to time. So if you are happy
with the level of service you are being given, please send me your
referrals. I will continue to try to exceed your expectation.
"client first" philosophy has always been my approach and it requires
me to continually improve my skills and ways of doing business. In
addition, I've found that the latest technologies are enabling me to do
everything I've always done, only much more quickly and efficiently.
They've also helped me to extend the range of services I provide to my
clients. I feel that the more education I obtain, the better I can
advise and serve my clients. I will always strive to learn something
new! I have completed the required classes and have designations for ABR
(Accredited Buyer's Representative, e-Pro, SFR (Short Sales &
Foreclosure Resource Certification) GRI (Graduate, REALTOR Institute)
and SRES(Seniors Real Estate Specialist).
I am a
member of the National Association of REALTORS, Virginia Association of
REALTORS, the Lynchburg Association of REALTORS and Real Estate Buyer's
I would love the opportunity to
talk to you more in depth about your real estate needs, tell you about
my marketing plan and the strategies and technology I will use to help
you sell your home or find you one!
So when you decide that you'd like to buy or sell a home please contact me.
market is constantly changing and home values do the same. Remember
your initial consultation is ALWAYS free of charge, and you are under NO
OBLIGATION of any kind.
Oh, by the way, I’m never too busy for any of your referrals.